Cookie Policy

Medrexo is provided by Medrexo Tech Ltd., a company registered in Ireland under company number 742950, with its registered office at Cartoncoragh, Drumraney, Athlone, Westmeath, Ireland.

Cookies are small text files that may be stored on your device when you visit a website or use an online service. Similar technologies can include local storage, pixels, tags, and software development kit identifiers.

Cookies can help a site or application remember information, keep sessions secure, measure usage, or support product functionality.

Medrexo may use cookies and similar technologies on the public marketing website, demo request pages, account and login flows, and the Medrexo tenant application.

The exact cookies used may depend on the part of Medrexo you visit, your browser settings, your consent choices, and the services enabled for a tenant.

On the marketing site, if you use the appearance control, Medrexo stores an appearance value using local storage and an appearance cookie. The value can be light, dark, or system and is used only to remember the visual theme preference.

The appearance cookie is set with a 365-day maximum age and SameSite=Lax. The matching local storage value remains until it is changed or cleared in the browser. This setting is not used for advertising, analytics, or cross-site tracking.

Medrexo may use the following categories of cookies and similar technologies:

• strictly necessary cookies that support core site and application functionality, security, authentication, session management, and load balancing;
• preference cookies that remember choices such as interface settings or consent preferences;
• analytics cookies that help us understand page usage, performance, and product improvements;
• security cookies that help detect abuse, protect accounts, and prevent unauthorized access;
• marketing or measurement cookies where legally permitted and where consent is obtained if required.

When a tenant uses the Medrexo application, cookies may be needed to keep users signed in, route users to the correct tenant environment, protect sessions, remember preferences, and support platform security.

These application cookies are generally necessary for providing the Medrexo service requested by the tenant and its authorized users.

Where cookies are not strictly necessary, consent may be required before they are used under Irish ePrivacy rules and GDPR consent standards. You can usually manage cookie choices through any consent tools we provide and through your browser settings.

You can change the marketing site appearance setting using the appearance control or clear it through your browser storage and cookie settings.

Blocking some cookies may affect how the Medrexo site or application works, especially cookies needed for login, security, or tenant session management.

Some cookies or similar technologies may be set by third-party service providers that support hosting, analytics, payments, communications, security, support, or embedded content.

Those third parties may process cookie data according to their own policies where they act independently. Where they act for us, we expect them to process data according to contractual instructions and applicable law.

Some cookies last only for a single session. Others may remain for longer so they can remember preferences, support security, or measure repeat visits.

Retention periods may vary depending on the cookie purpose and the service that sets it.

We may update this Cookie Policy when we change the cookies or similar technologies used by Medrexo, or when legal or operational requirements change.

Questions about this Cookie Policy can be sent to support@medrexo.com.