Patients
Patient-linked discussions
Keep patient-related conversations attached to patient context.
Keep conversations attached to operational workflows instead of scattering communication across tools.
Chat Key Features
Chat Operations
Chat is useful when it connects to patients, appointments, requests, documents, alerts, and team accountability.
Patients
Keep patient-related conversations attached to patient context.
Appointments
Discuss booking or visit details while preserving the appointment context.
Requests
Help teams coordinate the next step on patient-submitted requests.
Documents
Discuss missing, reviewed, or generated documents in context.
Team
Support internal communication between reception, operations, and practitioners.
Audit
Keep communication actions closer to named users and operational records.
FAQ
Chat is useful when it connects to patients, appointments, requests, documents, alerts, and team accountability.
In-product chat keeps communication closer to the patient or operational record being discussed.
Yes. Chat can help staff clarify next steps and coordinate handoffs between teams.
Contextual chat keeps messages connected to records and workflows instead of separating them into another tool.

“Chat is helpful because our conversations stay beside the work we are discussing. Handoffs between reception and practitioners are much clearer.”
Ruth Shine
Operations Manager of Dooctor.ie
Chat
Chat is useful when it connects to patients, appointments, requests, documents, alerts, and team accountability.