Templates
Reusable email templates
Create consistent copy for common patient and operational messages.
Send operational and marketing email messages from a structured central workflow.
Email Key Features
Email Operations
Email workflows work across templates, segments, patient records, requests, documents, and appointment communication.
Templates
Create consistent copy for common patient and operational messages.
Segments
Send email to defined groups instead of building recipient lists manually.
Appointments
Support appointment confirmations, reminders, or follow-up messages.
Requests
Update patients when their request has been received, reviewed, or actioned.
Documents
Notify patients or teams when documents are needed, generated, or available.
Audit
Keep outbound email activity tied to users and records where appropriate.
FAQ
Email workflows work across templates, segments, patient records, requests, documents, and appointment communication.
Clinics can use email for appointment communication, patient updates, document follow-up, campaigns, and operational notices.
Yes. Templates help teams send consistent email content without rewriting common messages.
Yes. Segments can support more targeted outreach and follow-up.

“Email templates save our team time every week. We can send consistent patient updates from the workflow instead of rewriting the same message.”
Ruth Shine
Operations Manager of Dooctor.ie
Email workflows work across templates, segments, patient records, requests, documents, and appointment communication.