Email recipient groups
Send email to defined audiences based on clinic needs.
Group audiences for targeted communication, follow-up campaigns, and workflow actions.
Segments Key Features
Segment Workflows
Segments support campaigns, reminders, patient groups, templates, email, SMS, and reporting.
Send email to defined audiences based on clinic needs.
SMS
Reach targeted patients quickly with relevant text updates.
Templates
Use templates with segments to keep outreach consistent.
Patients
Build segments from patient records and operational criteria.
Follow-Up
Support targeted follow-up for patients who need review or re-engagement.
Reports
Review segment-led communication as part of broader operational reporting.
FAQ
Segments support campaigns, reminders, patient groups, templates, email, SMS, and reporting.
Segments are defined patient groups used for targeted communication or workflow actions.
Yes. Segments can support targeted email and SMS outreach.
Segments reduce manual list-building and make outreach more repeatable and controlled.

“Segments make outreach more focused for our clinic. We can contact the right group of patients without building manual lists each time.”
Ruth Shine
Operations Manager of Dooctor.ie
Segments
Segments support campaigns, reminders, patient groups, templates, email, SMS, and reporting.