What is unavailability used for?

Unavailability records time that should not accept bookings, such as leave, meetings, closures, or service downtime.

How is unavailability different from availability?

Availability defines normal bookable time. Unavailability records exceptions or blocked periods that override that bookable time.

Yes. When connected to scheduling rules, unavailable time can be kept out of patient-facing booking options.

Unavailability Key Features

Unavailability Controls

Unavailability gives teams a clean way to protect calendars while keeping booking operations moving.

Leave

Record planned time away so staff do not book patients into unavailable practitioner time.

Meetings

Block admin, clinical, or operational meetings that should not accept appointments.

Locations

Reflect location closures or reduced access directly in scheduling decisions.

Services

Prevent service-specific bookings when a service cannot be delivered.

Visibility

Make unavailable time understandable to users instead of hiding it in separate notes.

Online

Keep unavailable time away from public booking journeys.