Scheduled
Scheduled appointments
See pre-booked clinic work across practitioners, locations, services, reasons, durations, and patient details.
Run scheduled appointments, walk-ins, patient requests, practitioner swimlanes, and care handoffs from one screen shared by reception, operations, and practitioners.

Waiting List Key Features

Managed Appointment Types
Scheduled, walk-in, phone, video, clinical review, and phlebotomy work all land in the same place, ready to triage, assign, and move forward.
Scheduled
See pre-booked clinic work across practitioners, locations, services, reasons, durations, and patient details.
Walk-ins
Create and manage same-day walk-ins from the waiting list without sending staff into a separate scheduling workflow.
Phone
Keep phone appointments visible in the same operational view as in-clinic work so teams know what is due next.
Video
Manage video appointments alongside the wider clinic day, with practitioner and status context still visible.
Clinical Review
Track review work that needs practitioner attention and keep it connected to the patient and appointment timeline.
Phlebotomy
Keep sample collection work visible in the waiting list so care teams can move patients through the right workflow.
FAQ
Clear answers for clinic teams comparing waiting list software, waiting list management software, patient queue tools, and appointment management systems.
Waiting list software gives clinic teams a live view of patients, appointments, walk-ins, cancellations, and requests so staff can decide what should happen next during the appointment day.
Medrexo keeps scheduled appointments, walk-ins, patient requests, and appointment status in one operational queue, helping teams fill capacity and respond when the clinic day changes.
Yes. Reception can manage arrivals and patient movement while practitioners can see the next patient, appointment context, and care handoffs from the same waiting list surface.
No. The waiting list workflow is designed for GP clinics, urgent care clinics, private medical practices, phlebotomy clinics, consultant clinics, and other appointment-led medical teams.

“Our reception team can see what is waiting, practitioners can see what is next, and managers can see where the day is backing up. It gives our clinic one shared view of the work in front of us.”
Ruth Shine
Operations Manager of Dooctor.ie
Waiting List
Explore how Medrexo turns appointment scheduling, reception workflows, practitioner context, patient requests, and care handoffs into one connected operational surface.